Privacy Policy
At VYKROS, we are committed to maintaining the trust and confidence of our visitors and customers. This Privacy Policy outlines how your personal information is collected, used, and safeguarded when you visit or make a purchase from our store.
1. Information We Collect:
When you visit the site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, when you make a purchase or attempt to make a purchase through the site, we collect specific information from you, including your name, billing address, shipping address, payment information (processed securely through our encryption gateways), email address, and phone number.
2. How We Use Your Personal Information:
We use the order information that we collect generally to fulfill
any orders placed through the site. This includes:
• Processing your payment information, arranging for shipping via our fulfillment networks, and providing you with invoices and/or order confirmations.
• Communicating with you regarding order statuses, 1-hour cancellation requests, or customer support inquiries.
• Screening our orders for potential risk or fraud.
• Providing you with information or advertising relating to our premium collections, custom digital assets, or exclusive brand updates, in line with the preferences you have shared with us.
3. Sharing Your Personal Information:
We share your personal information with third parties to help us use your data effectively, as described above. For example, we use Wix to power our online storefront and automated systems. We also share data with our dedicated print-on-demand fulfillment and shipping partners to manufacture and deliver your physical apparel items directly to your property. Finally, we may share your personal information to comply with applicable laws and regulations or to respond to a lawful request for information we receive.
4. Data Retention:
When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information. Please note that custom digital asset transactional records are permanently retained to maintain download access verification via your automated email secure links.
5. Cookies and Tracking:
We use cookies to improve your browsing experience, remember your shopping cart items, and analyze our website traffic to optimize our collection layouts. You can choose to disable cookies through your individual browser settings, though doing so may affect your ability to utilize certain automated features on our storefront.
6. Changes to This Policy:
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
7. Contact Us:
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our support team via our website's live chat feature or through our dedicated Contact Us page.